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| Online Banking Answers
Save time and get quick answers to your Online Banking questions. |
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| What is Online Banking? Online Banking is an internet-based service that provides a safe and convenient way to perform banking transactions. With Online Banking, you can:
Is Online Banking Secure? Yes. Patriots Bank is committed to making Online Banking safe and secure, and to provide you peace of mind when you access your account information. To ensure the security of your information, Online Banking also uses 128-bit SSL encryption. What is 128-Bit Encryption? Encryption is a sophisticated scrambling method that is designed to prevent unauthorized eavesdropping on electronic data. Encryption works by taking a piece of information and processing it with a mathematical formula (called an "algorithm"), which converts the information into a meaningless string of letters and numbers. For example, the sentence "This is a secret," when encrypted, may look like "as03xxla79x!dqt." This encrypted string of information can be sent over the Internet, making it unlikely that anyone who intercepts the message will be able to comprehend it. When the string reaches its intended destination, a similar mathematical formula is applied to the string to decrypt it. 128-bit encryption refers to the size of the key used to encrypt the message. A longer key means the encryption is more "random," and someone attempting to decipher the message will have to try more combinations of keys. Each extra bit in a key doubles the complexity of the key. How do I enroll? Come in to Patriots Bank and meet with a Personal Banking Representative, or call the Liberty location (816-792-1114) or the Platte County location (816-878-6213). Your Personal Banking Representative will have you complete a short application. How do I sign in? Just go to www.patriotsbankmo.com, click on "Online Banking Login" and enter the temporary User ID and the temporary pass code provided by your Personal Banking Representative at Patriots Bank. You will be prompted to accept the terms of our Online Banking Agreement and Disclosure, then prompted to change your pass code. What is Bill Pay? Bill Pay is a free feature of Online Banking that allows you to pay your bills online. You can pay virtually anyone, anytime, anywhere in the United States. Making payments online is the most efficient and economical feature of Online Banking. It eliminates the time you spend writing checks and making trips to the mailbox and post office. It even saves you the cost of postage. Who can I pay with Bill Pay? You can pay almost any business or individual that you currently pay by check or on the Internet. You can pay loan payments, insurance, credit cards, even your dentist or daycare center. Please note that you may not pay court-ordered payments, or state and federal taxes, online. Is there a limit to the number of bills I can pay with Online Banking? There is no limit to the number of bills you can pay. The more bills you pay, the more money you save on postage. How are Online Banking payments delivered to payees? Payees are businesses or individuals to whom you make payments. Payments you enter through Bill Pay are delivered two ways:
We recommend scheduling your payment five business days before its due date. Scheduling payments sufficiently in advance of their due dates allows enough time for each payee to receive your payment and credit your account. How do I start using Bill Pay? Please call a Personal Banking Representative at the Liberty location at 816-792-1114 or the Platte County location at 816-878-6213. For more options, utilize the Locations link above. How do I change my User ID? Please contact Patriots Bank at 816-792-1114 or 816-878-6213 and we will supply you with your User ID. What if I forget my pass code? Please contact Patriots Bank at 816-792-1114 and we will reset your pass code. What if I forget my User ID? Please contact Patriots Bank at 816-792-1114 and we will reset your User ID. back to top |
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